Privacy Policy for SoulRiseCounseling.com

Effective Date: November 6, 2025

SoulRise Counseling is dedicated to protecting the privacy and confidentiality of your personal and health information. This policy explains how we collect, use, disclose, and protect your information when you use our website or services. By using our site or services, you agree to this policy.

1. Information We Collect

We collect both "Non-Personal Information" and "Personal Information". This includes information you provide voluntarily, such as contact details, demographic information, and health information shared through secure, HIPAA-compliant methods. We also automatically collect non-personal information like usage data and device information through technologies like cookies.

2. How We Use Your Information

We use your information to operate and provide our services, respond to inquiries, schedule appointments, improve our site, communicate with you securely about your services, analyze usage, and comply with legal requirements.

3. Sharing Your Information

We do not sell or trade your Personal Information or Protected Health Information (PHI) without your consent, unless legally required. We may share information with HIPAA-compliant third-party service providers (Business Associates) under a Business Associate Agreement (BAA) to help us operate our website and services. We may also disclose information when required by law, such as for mandatory reporting or "duty to warn" situations.

4. Data Security

We employ various security measures like secure servers, encryption, and access controls to protect your information. Please be aware that information sent via unsecure channels like standard email may not be fully secure in transit.

5. Your Rights Regarding Your Information

Depending on applicable laws, you may have rights concerning your personal information, including the right to access and correct your health records, request deletion of data (subject to legal obligations), and opt-out of marketing communications. Contact us to exercise these rights.

6. Children's Privacy

Our site is not intended for children under 13, and we do not knowingly collect their personal information.

7. Changes to This Privacy Policy

We may update this policy and will post changes with a new effective date.

8. Contact Us

For questions about this policy or our data practices, please contact us:

SoulRise Counseling
elizabethtorbenson@soulrisecounseling.com
(208) 244-0810
http://soulrisecounseling.com
Elizabeth Torbenson MA, LPC